Privacy Policy

Who We Are

Enterprise Skills Ltd operates the website at https://enterpriseskills.co.uk and the Skills Hub platform at https://access.enterpriseskills.co.uk.

We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This policy explains how we collect and process your personal data.

What Data We Collect

When you use our website or platform, we may collect the following types of information:

Contact information: Name, email address, school or organisation name when you submit forms or register for our platform
Usage data: Information about how you use our website and platform, including pages visited and features used
Technical data: IP address, browser type, device information, and operating system
Educational data: For students using our platform, we collect learning progress and assessment results to provide educational services

Comments

If you leave a comment on our site, we collect the data shown in the comment form, along with your IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

We use cookies to improve your experience on our site. Cookies are small text files stored on your device that help us understand how you use our services.

Comment cookies: If you leave a comment, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies persist for one year.
Login cookies: If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. Login cookies last for two days, and screen options cookies last for one year. If you select "Remember Me", your login will persist for two weeks.
Edit cookies: If you edit or publish content, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the content you just edited. It expires after one day.

Embedded Content from Other Websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

We take your privacy seriously and limit the sharing of your data. In some cases, we may share your data with:

Service providers: Third-party services that help us operate our platform, such as hosting providers and analytics services
Schools and educators: For student accounts, we share learning progress with authorised educators at their school
Legal requirements: If required by law or to protect our rights

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our platform, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

For student accounts, data is retained for the duration of the school's subscription and for a reasonable period afterwards to allow for renewal or data export requests.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Under GDPR, you have the following rights:

Right of access: Request a copy of your personal data
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your data
Right to restrict processing: Request limitation of how we use your data
Right to data portability: Request transfer of your data
Right to object: Object to processing of your data

Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service.

Our platform infrastructure is hosted within the European Union, ensuring your data is processed in compliance with GDPR requirements.